Article 1 (General Rules)

1. These Terms shall apply to the purchase of products by customers on the Internet market or associated services (hereinafter referred to as "the Market, etc.") provided by The ART Co., Ltd. (hereinafter referred to as "the Company"). It stipulates various conditions for conducting transactions such as

2. If a customer uses the Market, etc., the customer shall be deemed to have agreed to these Terms, etc.

3. Through the Market, etc., in addition to listing and selling products, the Company will respond to inquiries and support transportation, and will also provide various information regarding products and services on the Market, etc.

 

Article 2 (Registration and use of the Market, etc.)

1. Customers can use the Market, etc. by registering as members according to the method specified by the Company.

2. Customers are required to provide truthful and accurate registration information, and if there is any change in the registered items, it is necessary to promptly change the registered information. Any misrepresentation, clerical error or omission in part or all of such information, unauthorized use of the Market, etc. by a third party due to inadequate management of the customer's registered information, etc., or any act in violation of these Terms of Use, resulting in damage to the registered customer. We are not responsible for any damage caused.

3. In accordance with the procedures stipulated by the Company, you may apply to purchase products from the Company on the Market, etc. In addition, the Company may change the specifications of the application procedure at any time in order to improve customer convenience.

4. Other transaction conditions such as payment methods and delivery methods that can be selected by the customer at the time of ordering may change from time to time. Customers are responsible for confirming these conditions before applying for the purchase of products.

5. At the time the customer completes the application procedure, a sales contract for the product related to the application has not been concluded between the customer and the Company. When the purchase history status changes to "Order Confirmed", a sales contract will be concluded for the requested product.

 

Article 3 (Payment)

The customer shall complete the payment of the product price, etc. by the payment method selected at the time of ordering by the date specified by the Company.

 

Article 4 (Transfer and delivery of ownership)

1. After confirming that the customer has completed payment for the product, the Company will ship the product to the customer.

2. Ownership of the product shall be transferred from the Company to the customer when the customer receives the product or when the product is delivered by the delivery company to the delivery location specified by the customer.

3. If the product is damaged or lost due to the intention or negligence of the delivery company before the product arrives at the customer or the delivery location designated by the customer after the product has been shipped by the Company, the Company will notify the customer of the damage or loss. Be responsible.

 

Article 5 (Cancellation by the Company / Termination of Sales Contract)

1. In accordance with the provisions of Article 2, Paragraph 5, after the customer has completed the application procedure, until the sales contract for the product related to the application is concluded, the Company may refuse to trade the product for its own reasons. I have.

 

2. In any of the following cases, the Company may terminate the product sales contract with the customer by notifying the customer.

(1) When it is found that the customer has violated or is likely to violate these Terms

(2) When payment for the product price, etc. cannot be confirmed by the date designated by the Company.

(3) When it is difficult to deliver the product, such as when the product is out of stock or the delivery location specified by the customer is in an area where delivery methods cannot be prepared.

(4) When the customer refuses to receive the goods

(5) When the customer violates the prohibited items stipulated in Article 13, Paragraph 1

(6) When the customer receives a petition for the commencement of bankruptcy, special liquidation, civil rehabilitation proceedings, or corporate reorganization proceedings, or files one of these himself/herself.

(7) When the customer receives seizure, provisional seizure, provisional disposition, compulsory execution, auction petition, or disposition for delinquency in taxes and public dues from a third party.

(8) In addition, when the Company determines that it is necessary to cancel the sales contract with the customer.

3. The Company shall not be held responsible for any damages or disadvantages incurred by the customer as a result of the non-formation of the sales contract pursuant to paragraph 1 of this Article or the cancellation of the sales contract pursuant to the preceding paragraph.

 

Article 6 (Cancellation, returns, etc. by customers)

1. The customer may cancel the application without charge after applying to the Company to purchase the product until the product is shipped.

2. If the following reasons (hereinafter referred to as "defects, etc.") are found in the product that we have shipped to the customer, we will return or exchange according to the customer's choice (hereinafter collectively referred to as "return However, the Company shall accept the exchange only if the Company has in stock the same type and quantity of the products for which the customer applied for purchase, and if there is no such inventory or there is a shortage. will be met with a return regardless of your choice.

(1) When a product that the customer did not apply for is sent

(2) When the condition of the product described in the Market and the condition of the product sent are different.

3. If the customer wishes to return the product, if there is a defect in the product within 48 hours after the product arrives, we will notify you by the method specified by our company and notify you of the first day of arrival of the product (hereinafter referred to as "first day of arrival"). "."

4. With regard to the product for which the customer has applied for return, etc., if the product has been returned to the company within 21 days from the first day of arrival of the product, and if the company is able to confirm that the product is defective, We will notify the customer that we will accept returns, etc. In this case, we will bear the cost of returning the product.

5. If the customer does not meet all of the following conditions, in addition to following the procedures in paragraph 3 and the preceding paragraph, the Company may not be able to respond to requests for returns, etc. after the product has been shipped. Unless there is a reasonable and justifiable reason for not being able to meet the conditions stipulated in this paragraph, the customer cannot make any objections to our company's response, such as returns.

(1) The product must be unopened or completely new and unused.

(2) After receipt of the product, no damage, etc., to the product by the customer, etc. is permitted. However, even if the product is found to be damaged when we receive it, it is clear that the cause of the damage was the carrier's intention or negligence when delivering the product to the delivery location specified by the customer. In some cases, we will accept returns.

(3) all packaging materials are preserved and available for protection of the goods;

(4) When the packaging of the goods is found to be the same or as sufficient as when received.

(5) All enclosed documents and other enclosed items are complete and complete. Requests for returns, etc. must be made within 14 days from the customer's receipt of the product (hereinafter referred to as the "first day of arrival").

(6) The conditions in this section must be confirmed by the Company and approved for return by the method prescribed by the Company.

6. In the event that the Company accepts the exchange of the product, immediately after the notification in paragraph 4, the Company will send the same product as the product that the customer applied for purchase to the delivery address specified by the customer at the time of purchase of the product. We will ship products of the same type and quantity (hereinafter referred to as "exchange products") at our expense. Ownership of defective products returned by the customer (hereinafter referred to as "returned products") shall be transferred from the customer to the Company when the Company ships the replacement product. Article 4, Paragraph 2 shall apply mutatis mutandis to the transfer of ownership of the Exchanged Goods, and this Article shall apply mutatis mutandis to the defects, etc. of the Exchanged Goods.

7. If we are unable to comply with your request for return of goods, etc., we will promptly notify the customer that we cannot comply with the request, and will also send the product to the location specified by the customer as the product delivery address when purchasing the product. We will then ship the returned product at your expense. You shall bear the risk of damage or loss of the returned product or any other accident during delivery for which we are not responsible.

8. Even if we are unable to accept the return of a product for which the customer has requested a return, we may, at our discretion, restore or repair the product if the product is in an abnormal condition. Details such as the cost, method and timing of restoration or repair shall be determined through consultation.

 

Article 7 (Refund)

1. In the event of a return, etc., the Company may contact the customer regarding the refund of the product price, etc.

2. If the customer chooses to return the product, the Company will make a refund in the manner prescribed by the Company after confirming that there is no abnormality caused by the customer in the condition of the product returned by the customer. .

3. When we issue a refund, the refund method may vary depending on the customer's payment method.

4. We will not bear any late fees or other expenses for delays in refunds caused by customer negligence, such as when the customer does not contact us by the date specified by us.

 

Article 8 (Defect Warranty Liability)

1. In the event that the product received by the customer does not conform to the terms of the contract in terms of type or quality, and the customer suffers damages as a result, the Company shall not be held liable except in the cases set forth in the following paragraph.

2. Within 3 months from the date of receipt or delivery of the product at the delivery location of the product designated by the customer or the customer, the purchaser notifies that the product does not conform to the contract contents, If it is determined to have existed, after consultation with the customer, the Company will be obligated to provide a replacement product or compensate for damages up to the purchase price.

 

Article 9 (Copyright)

The image data and product information posted on the Market, etc. are copyrighted, and customers cannot use them for purposes other than personal reproduction, etc. as stipulated by the Copyright Act.

 

Article 10 (Notice)

1. Notifications, etc. from the Company to customers regarding the Market shall be sent by email to the email address in the latest registration information or the information entered by the customer at the time of shopping, posted on the website related to the Market, Or, by other methods that the Company deems appropriate.

2. If the Company notifies the customer by sending an e-mail, the Company will send an e-mail to the e-mail address in the preceding paragraph, and the customer will be notified when the e-mail becomes available for viewing by the customer or after the e-mail is sent by the Company. You agree in advance that the notice from us will be deemed to have arrived after 24 hours, whichever comes first.

 

Article 11 (Communication/Advertisement)

1. In accordance with laws and regulations, the Company may contact customers by telephone, e-mail, postal mail, or other methods for campaign announcements, advertisements, etc. related to the Market.

2. The Company may contact customers by telephone, email, or other methods in order to survey opinions regarding the Market, investigate the status of transactions, conduct interviews, etc.

 

Article 12 (Use of the Market by Minors and Youths)

1. If the customer is a minor, a person under curatorship, or a person under assistance, after obtaining the consent of the person with parental authority, guardian, assistant or assistant (hereinafter collectively referred to as "guardian"), shall use the Market.

2. Notwithstanding the provisions of the preceding paragraph, if it is discovered that the customer specified in the preceding paragraph is using the Market without obtaining the consent of a parent or guardian, the Company shall, without prior notice to the customer, Part or all of the measures stipulated in each item can be taken.

(1) Suspending the use of the Market by the Customer or canceling the membership registration;

(2) Suspension of fulfillment of transactions such as shipment of goods;

3. The Company may impose age restrictions on the range of products available for purchase, the Marketplace or ancillary services available. If it is discovered that you have purchased age-restricted products or used this market or supplementary support even though you have not reached the age specified by us, we will take one of the measures stipulated in the preceding paragraph. You can take part or all.

 

Article 13 (Prohibitions)

1. Customers shall not engage in any of the following acts when using the Market.

(1) violation of any law, court judgment, decision or order, or legally binding administrative action;

(2) offending public order or good morals;

(3) Acts of transferring criminal proceeds and promoting or assisting such acts;

(4) Providing benefits or otherwise cooperating with anti-social forces;

(5) impersonating a third party or intentionally sending false information;

(6) Applying for the purchase of a product with an intention other than purchase;

(7) Do not accept the product without justifiable reason

(8) Returning goods without justifiable reason

(9) Returning goods after damaging the received goods

(10) Using the purchased product for any purpose other than its intended purpose.

(11) Proprietary trading, internal trading within related parties, fictitious trading

(12) Infringing the rights of our company, other customers, or other third parties, or causing trouble;

(13) Acts of unauthorized access or acts that encourage this

(14) Inducing malfunction of the Market;

(15) Use, creation, or distribution of external tools that cause behavior that exploits bugs that are not normally intended by the Market, or that have unintended effects.

(16) Excessive burden on the server, computer, etc. of our company or other customers

(17) Sending or distributing harmful programs such as computer viruses to the Company, other customers, or other third parties;

(18) Interfering with the operation of the Market;

(19) Using the Market for illegal purposes

(20) Violating these Terms or going against the intent and purpose of the Market

(21) Other matters that the Company deems inappropriate

2. If the customer violates the provisions of the preceding paragraph or fails to fulfill its obligations to the Company, the Company may take some or all of the measures specified in the following items without prior notice to the customer. increase.

(1) Suspend your use of the Market, etc.

(2) Suspension of fulfillment of transactions such as shipment of goods

(3) Requesting the customer to pay by a method different from the payment method selected at the time of ordering.

3. The Company shall not be held responsible for any damages incurred by the customer as a result of taking the measures set forth in the preceding paragraph.

4. If the Company suffers loss or damage due to the customer's violation of paragraph 1, the customer shall return to the Company the profits that the customer has obtained due to the violation, and the damage caused to the Company by should be compensated immediately.

 

Article 14 (Handling of personal information)

1. The Company will properly handle personal information obtained through the use of the Market by customers in accordance with the Company's personal information protection policy.

2. We recommend using a certificate issuing service to identify the purchased product, and please refer to our privacy policy for the handling of personal information related to this.

 

Article 15 (Prohibition of transfer)

Customers must not transfer or lend their rights and obligations related to the use of the Market to a third party.

 

Article 16 (Disclaimer)

1. Interruptions, delays, cancellations, or data loss due to natural disasters, wars, terrorism, riots, enactment or abolition of laws and regulations, intervention or orders from government agencies, epidemics, power outages, communication line or computer failures, system maintenance, etc. We will not be held responsible for any damages incurred by customers in the event that part or all of the Market is suspended due to force majeure such as data loss, unauthorized access to data, transportation accidents, labor disputes, equipment accidents, etc.

2. The responsibility of the Company under these Terms shall be limited to operating the Market with reasonable efforts, and the Company shall be responsible for the accuracy, up-to-dateness, usefulness, reliability, legality, suitability for a particular purpose, etc. of the Market. No liability is assumed and no warranty of any kind is made, including suitability and non-infringement of third party rights.

 

3. The Company does not guarantee that the email content sent from the Company's web pages, servers, domains, etc. does not contain harmful items such as computer viruses.

4. The Company may provide information, etc. to the customer, but does not assume responsibility for the act of using the information by the customer.

5. The Company shall not be held responsible for any damage caused by a customer's violation of these Terms.

6. In order to use the Market, the customer must prepare and maintain the customer's usage environment such as the network, computer, software, etc. used by the customer at the customer's own expense. The Company shall not be responsible for the maintenance of the customer's usage environment, etc., or for damages caused by the customer's usage environment, etc.

7. In the event that the Company is liable to the customer in relation to the customer's use of the Market, the Company shall not be liable for damages to the extent that the customer actually suffers, except in cases of willful misconduct or gross negligence on the part of the Company. I will compensate for this only. In addition, we will not be held responsible for damages caused by special circumstances (including cases where the occurrence of damages is foreseen or could be foreseen).

 

Article 17 (Governing Law and Court of Jurisdiction)

These terms and conditions shall be interpreted based on Japanese law, and in the event that a lawsuit arises regarding these terms and conditions, the Tokyo Summary Court or the Tokyo District Court shall have exclusive jurisdiction for the first instance, depending on the amount of the lawsuit. I will go to court.

 

Article 18 (Suspension/Termination)

The Company may, at any time, suspend or terminate the provision of the Market or ancillary services to the Market to specific Customers or all Customers without prior notice to the Customers. The Company shall not be held responsible for any damages or disadvantages incurred by customers due to the suspension or termination of the Market.

 

Article 19 (Revision of these Terms)

The Company may revise these Terms at any time without prior notice to the customer, and when the Company posts the revised Terms on the website designated by the Company (the Company posts the revised Terms If a separate effective date is set, it will take effect on that date). If you use the Market after that, we will assume that you have agreed to the revised Terms.